About Us

Our Townsville Practice

Catering to patients of all backgrounds, we offer a wide range of services from family check-ups to complex cosmetic and restorative dentistry including dental implants, crowns and cosmetic full-mouth restorations. At North Queensland Family Dental, we also have a big focus on orthodontics, TMJ (jaw joint problems) and snoring and sleep apnoea.

Operating in a modern, clean environment, our experienced dentists and hygienists are in a position to deliver results of the highest standard.

All our practitioners have a strong focus on patient education and involvement – we’ll make sure you have a full understanding of all options available and what’s involved in any potential treatment. Our website reflects this educational philosophy and aims to provide an informative resource to answer any potential questions you may have about our practice and services. If you have any further questions or wish to organise a time to see one of our experienced dentists or hygienists, please contact our helpful staff.

Family Dental

North Queensland Family Dental

At North Queensland Family Dental, we encourage dental care to be a routine part of your life. We strive to make the high quality services provided by our fantastic clinicians as affordable and accessible as possible.


Technology is developing rapidly in the dental field. Much of it is designed to make your experience more comfortable, and many of the new dental gadgets that we have in the practice allow us to provide dental treatments faster, and with a higher level of accuracy than was previously possible.

Intra Oral Camera

The Intraoral Camera is an imaging device that we use as a diagnostic tool and also as a means of explaining complex treatments. It consists of a small camera that can record both video and still images. The camera carries its own light, so that difficult to reach parts of the mouth can be bathed in light and are easily seen on the large screen.

You can enjoy a video tour of your mouth, and see still photos of areas of interest. The images become part of your permanent record, and you will be able to see the results of your treatments as they are completed.

Laser Dentistry

We have introduced a soft-tissue laser into our practice so that we can perform minor soft tissue procedures without the need for surgery and stitches. Treatment is performed under a local anaesthetic, and can be done quickly, and with little or no bleeding.

Amongst the treatments we perform using the laser are:

  • Fixing tongue tie on people of all ages, from newborns to adults.
  • Relieving large fraenum (muscle) attachments inside the lips: these can otherwise cause gaps to develop in between teeth or pull the gums away from a tooth, causing exposure of the root.

Low Dose, Digital X-Rays

Dental x-rays allow us to see details inside the teeth and gums and under filling and crowns which otherwise would not be visible to the naked eye. They are a critical part of the diagnostic process.

With the introduction of digital x-ray imaging:

  • X-rays images appear almost immediately
  • Images are stored digitally, so no deterioration takes place
  • Images are projected onto a large screen making it easier to see tiny details
  • No chemicals are used in processing- this is great for staff health and the environment
  • The dose delivered by digital dental x-rays is just 10% of that required for film-based images

We are pleased to be able to offer low dose digital radiography in our practice.


In our amalgam-free practice, we needed a means of providing strong fillings for teeth with moderate to large cavities. The best material for this is dental porcelain: however, placement of porcelain fillings usually required two appointments, two local anaesthetics and the involvement of a dental ceramist.

The introduction of the CEREC system into the practice has enabled us to place a strong porcelain filling in a single appointment.

CEREC is a recent innovation in dental technology and uses CAD CAM technology to generate a digital image of the prepared tooth. Dr Lombardi uses the system’s software to design the porcelain filling on this 3D image. The machine then mills the filling out of a block of porcelain right here in the practice: a process that takes about 15 minutes to complete. The porcelain filling can then be bonded into the patient’s tooth during the same appointment.

The CEREC is used routinely in our practice to restore teeth with moderate-to-large cavities or minor cracks. The porcelain used is a very strong material that is both durable and aesthetic. Best of all, it usually takes a single appointment to have your treatment completed. Check out this article to see if you are suitable for CEREC.

i-CAT 3D Imagery Machine

The i-CAT machine means our clinicians now have access to advanced 3D imagery and treatment tools for implants and restorations, oral and maxillofacial surgery, TMJ diagnosis and orthodontics. The i-CAT machine produces high definition 3D diagnostic images for ultimate treatment efficiency. With the ease of a push button, practitioners can accurately capture each patient’s unique anatomy and treatment progress. From diagnosis, through to treatment planning and success case completion, i-CAT’s flexibility allows you to select specifically desired scans to manage radiation dose control with the benefits for both practitioner and patient.

QIP Accreditation

“Achieving accreditation demonstrates a commitment to the provision of excellent dental care and continuous quality improvement within the practice.”– Quality Innovation Performance

What is QIP Accreditation?

The accreditation of private dental practices’ is based on the integration of a set of National Safety and Quality Health Service (NSQHS) Standards into everyday practice culture and patient safety. These standards harmonise regulatory requirements passed down by both Federal and State governments, with highlights being the demonstration of clear and evidence based patient benefits when visiting an accredited practice.

What this means for you

When choosing an accredited practice a patient can expect a reduction in clinical and general risks, as well as the peace of mind in knowing that all staff are educated and engaged in the implementation of dental systems and improvement of dental processes within their practice.

National Safety and Quality Health Service Standards for Dentist’s were adopted by the Australian Commission on Safety and Quality in Health Care in 2011. The attainment of these standards means a dental practice has proven to be of the highest calibre in delivering quality patient care within Australia.

We now proudly belong to a new age of accredited dental practices, meeting QIP quality standards of patient care for all patients.

What this means for us

We assure you we are committed to ongoing improvement of the policies and procedures that govern our dental practice, providing assurance to patients, staff, colleagues and peers that we are committed to quality, safety and excellence across all standards.

Accreditation is independent recognition that we have met the requirements based on a defined criteria and set of standards that all practices can be judged equally against. Accreditation provides assurance to our patients, staff and everyone associated with the Practice that quality and performance standards have been met and are being constantly evaluated and improved upon.

If you would like to find out more about the accreditation of our practice please contact us for more information.

To book an appointment, contact us today.